After focus groups showed widespread fears of job loss, Hyundai in January made people a special offer: If they bought a Hyundai but lost their job within a year, they could bring the car back. Then, from February through April, the company said it would also write buyers a check covering three car payments if they wanted to keep the car. "We're all in this together and we'll all get through this together," said Hyundai's advertising tagline.
Fewer than 200 people took the company up on those job-loss promises, but Hyundai believes consumers reacted to the sense of camaraderie its ads conveyed. Hyundai credits the pledges in the campaign for 15% of its 2009 sales, which have jumped -- up 6.2% through November from a year earlier, according to Autodata.
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